Payment & Refund Policy

Effective Date: July 9, 2026

At Hari Haraa Matrimony, we strive to provide reliable and transparent matrimonial services. This Payment & Refund Policy explains the terms related to payments, memberships, cancellations, and refunds for services offered through our website.

1. Payment

Users may purchase membership plans or other premium services through the payment methods available on our website.

By making a payment, you confirm that:

• The payment information provided is accurate and authorized.
• You have the legal right to use the selected payment method.
• You agree to pay all applicable charges, taxes, and fees associated with your selected service.

All payments are processed through secure third-party payment gateways. Hari Haraa Matrimony does not store your complete payment card or banking information.

2. Membership Plans

Membership plans and premium services are activated after successful payment confirmation.

Membership validity begins on the date of activation and continues for the duration of the selected plan.

Membership benefits cannot be transferred to another person or account.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Hari Haraa Matrimony reserves the right to modify pricing, introduce promotional offers, or discontinue plans at any time. Any price changes will not affect memberships that have already been purchased.

4. Refund Policy

Unless otherwise required by applicable law, payments made for membership plans, profile promotion, premium services, or other digital services are non-refundable once the service has been activated.

Refund requests will generally not be accepted for:

• Change of mind after purchase.
• Failure to find a suitable match.
• Lack of communication from other members.
• Partial use or non-use of the purchased membership.
• Suspension or termination due to violation of our Terms and Conditions.

5. Exceptional Refunds

Refunds may be considered only in exceptional circumstances, including:

• Duplicate payments made due to a technical error.
• Incorrect payment amount charged because of a system error.
• Payment successfully completed but the purchased service was not activated due to a technical issue that cannot be resolved.

Approved refunds, if applicable, will be processed to the original payment method within a reasonable period, depending on the payment provider and banking process.

6. Cancellation

Users may choose not to renew their membership at the end of the subscription period.

Cancelling a membership does not automatically entitle the user to a refund for the remaining validity period.

7. Failed or Pending Transactions

If your payment fails or remains pending:

• Please wait for confirmation from your payment provider.
• Do not make multiple payments unless the earlier transaction has clearly failed.
• If an amount is debited but the membership is not activated, please contact our support team with your payment details.

8. Payment Security

All online payments are processed through trusted and secure payment gateways using industry-standard security practices. While we take reasonable measures to ensure payment security, Hari Haraa Matrimony is not responsible for issues arising from third-party payment providers or financial institutions.

9. Changes to This Policy

Hari Haraa Matrimony reserves the right to modify this Payment & Refund Policy at any time. Any updates will be published on this page with the revised effective date.

10. Contact Us

If you have any questions regarding payments, refunds, or membership plans, please contact us:

Hari Haraa Matrimony

Email: info@hariharaamatrimony.com

Phone: +91-9703831058

Business Hours: Monday – Saturday | 9:00 AM – 9:00 PM